Customer Service Representatives
Solve customer complaints
22%
44%
34%
National data for customer service representatives (SOC 43-4051).
$18,090
$26,270
$40,640
$8.70
$12.63
$19.54
Based on Nebraska Wage Figures
High school diploma or GED
Poised and confident
Good communication skills; and be self-confident
Work part time or full time
Work the standard 40-hour
CUSTOMER SERVICE REPRESENTATIVES will:
Work for banks, call centers, and insurance companies
Regularly interact with customers
Deal with customer complaints
May work days, nights, or weekends
CUSTOMER SERVICE REPRESENTATIVES frequently:
Sit while answering phones and stand when talking to customers in person
Use hands to control or feel objects
Repeat the same movements when entering data
It is important that Customer Service Representatives be able to:
See details of objects that are less than a few feet away
Speak clearly so listeners can understand
Congratulations! You have enough education to select this career. Choose an option on the right.
